Privacy Policy

Welcome to Edument Knowledge Hub, India’s premier online learning destination. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you access our website https://edumentonline.com, use our services, or interact with us.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Address (for certification or administrative purposes)
  • Student Details (Name, Age, Grade, Interests)
  • Payment Details (processed securely via third-party payment gateways)
  • Parent/Guardian Information
  • Login credentials (for student portals or LMS)

b. Non-Personal Information

  • IP Address
  • Browser type and version
  • Time zone and geographic location
  • Pages viewed and time spent on site
  • Device information

2. How We Use Your Information

  • Deliver educational services including online schooling, tuition, and teacher training
  • Manage admissions and student records
  • Communicate updates, schedules, events, or policy changes
  • Provide technical and academic support
  • Improve user experience and personalize learning journeys
  • Process payments and course enrollments
  • Comply with legal and regulatory requirements

3. Information Sharing & Disclosure

We do not sell, rent, or lease your personal data to third parties. However, we may share information with:

  • Authorized staff and educators for academic and administrative purposes
  • Trusted third-party service providers (e.g., payment gateways, LMS platforms) under confidentiality agreements
  • Regulatory bodies or educational partners when required by law or for certification purposes
  • University partners and affiliates for degree or certification programs (e.g., NIOS, Montessori, Suresh Gyan Vihar University, UKIQ, etc.)

4. Data Protection & Security

  • Secure server environments
  • SSL encryption for data transmission
  • Role-based access control
  • Regular system audits

Despite our efforts, no method of data transmission over the internet is 100% secure. Users are encouraged to keep their login credentials confidential.

5. International Data Transfers

Since we operate in multiple countries including India, UAE, Bahrain, Saudi Arabia, Kuwait, Qatar, and Oman, your information may be transferred to, and processed in, countries other than your own. We ensure appropriate safeguards are in place to protect such transfers.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your data
  • Withdraw consent or request data deletion
  • Object to or restrict certain processing activities

To exercise your rights, contact us at info@edumentonline.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and user experience. Cookies help us:

  • Remember user preferences
  • Analyze website traffic
  • Offer relevant course recommendations

You can disable cookies through your browser settings, though this may affect some website functionality.

8. Children’s Privacy

We take special care when handling data for students under 18. Parents or guardians must provide consent for any data collected from minors. We do not knowingly collect or share data from children without parental approval.

9. Links to Third-Party Sites

Our site may contain links to third-party websites (e.g., university partners, external resources). We are not responsible for the privacy practices or content of those websites. Users should review their privacy policies independently.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services implies acceptance of any changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Edument Knowledge Hub
📧 Email: info@edumentonline.com
📧 Support: support@edumentonline.com
📞 Phone: +971585890040
🌐 Website: https://edumentonline.com

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